Choosing a dentist

Dental care should be personalized. That kind of care begins with finding the right dentist. Look for a dentist who is not only highly skilled, but who will also spend time answering your questions and putting you at ease. Ask family members, friends or co-workers for recommendations. Your family doctor or pharmacist may give you leads. You can also contact your local or state dental society or state health department, or check out online member directories of professional dental associations, such as the American Dental Association.

Once you have a list of dentists, call or visit more than one before making a final decision. If you'd like to schedule an informational interview, ask the office staff if there will be a fee.

Check out the office when you arrive. Is it clean, neat and orderly? Is the location convenient? Is it accessible to people with disabilities? Do the office hours fit your schedule? How friendly are the staff members and the dentist? Do they encourage your questions and give you their attention? Are their explanations clear?

In addition to your general impressions, you might want to ask the following questions:

What infection-control procedures do you use? Are latex or nonlatex gloves and supplies used? The dentist should use universal precautions such as gloves, mask and protective garb. Staff should routinely sterilize and disinfect instruments and the work area. In addition, the office should be in compliance with Occupational Safety and Health Administration (OSHA) regulations.

Are my dental and medical histories recorded and updated periodically?

What arrangements do you make for urgent or emergency dental care or afterhours questions?

Do you clearly explain treatment options and fees before treatment begins?

Do you participate in my dental insurance program? What are my payment options? If you have dental insurance with preferred providers, you will get maximum benefits and coverage if you choose a dentist within your network.

If I have or develop a special health condition, do you have the training and experience to treat me?

What can I do on my own to help prevent dental health problems?

How often should I come in for checkups? Two visits per year are typically recommended.

How far ahead must I schedule appointments? What is the cancellation policy?